Sunday, May 24, 2020

Downgrade with NBN

The NBN guy arrived last week, redid connections in the pit out the front, and confirmed that the white NBN box that arrived from iiNet was talking to the NBN; we then found that now have no phones (iiNet dropped the ball on porting the numbers from Telstra), no email, no DNS, no outgoing Web server connectivity) (iiNet just plain lied when we enquired about upgrading from a working ADSL2+ service with routing, saying they could do this, no probs)What we got was some strange NAT thing (sans routing) on a scungy TPlink VR1500v cheapy router (also from iiNet), which allows  you to visit some web sites; that's it. They then claimed that they [iiNet] were unable to route our traffic anymore because 'NBN was different'. I had to complain on their FB page comments, just to get a response..

We are now looking for a local technically-competent ISP to get back 'on the air' as it were.
An old friend of mine who also has an NBN connection through iiNet, moved house recently, when he got reconnected, iiNet had managed to mess up and lose his email accounts, only after he complained on FB, did something get done to fix the problem.
iiNet long ago were the bees knees of ISP's, but since they got taken over by TPG (an iffy bunch, at best), the whole operation has gone down the toilet..

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